1. The company adopts the after-sale service mode of full process telephone tracking for the equipment provided.
2. The warranty period is one year from the date when the product leaves the factory and the customer signs for it normally (see the sales contract for details)
3. Failure caused by human factors or improper operation, natural disasters and force majeure factors shall not be included in the warranty.
4. After the warranty period, the company will charge the cost of parts maintenance and provide lifelong technical support services;
5. Establish files of product delivery, daily repair and maintenance services, and record the use, repair and maintenance of equipment in detail.
6. Regularly call back to solve the specific problems encountered during the operation of the equipment and prevent them from happening.
7. Provide technical training on the use, simple repair and maintenance of the whole set of equipment.
8. We will fully consider the after-sales service of equipment in terms of management and technology, and provide comprehensive guarantee for the system to avoid problems.
9. During the warranty period: For problems with the equipment, first solve them through the hotline. If they can't be solved through the telephone, return to our company or go to our local service point for warranty.